Go to your Incenteev platform. If you have forgotten the platform's address, type the following address in your browser: https://my.incenteev.com/.

Click on "Forgot password".

Type your professional e-mail address in the field provided and click on "Recover password". Careful, the email address you type must be the same as the one linked to your Incenteev account.

You will receive an email at the stated address. If you do not find it in your main inbox, please check your spam inbox, it might have gotten there.

Open the email and click on the link you will see in the mail body to open it in your internet browser.

Type and confirm your new password in the provided fields.

Congrats, you are now connected!
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We suggest you choose a password of at least 8 characters that combines lower case and upper case letters, numbers and special characters.

Keep your password secret and never give it to a third party.

Do not keep your password in a non-encrypted file or on a piece of paper or a sticky note.

Set up your browser not to remember you password.

Use a different password for all of your online accounts.

Use a password manager software to increase security even more (ex : Dashlane, LastPass, KeePass, etc.).